Govt. to organise three-day welfare camps to resolve citizen grievances on the spot

The Delhi government will set up three-day public welfare camps at 42 locations in the city from Thursday, bringing a slew of services and schemes directly to citizens’ doorsteps and ensuring the prompt resolution of people’s grievances.

Chief Minister Rekha Gupta said the government’s priority was to ensure that eligible beneficiaries receive the benefits of welfare schemes in a timely and transparent manner. The exercise will bring various welfare schemes and public services of the Central and Delhi governments on a single platform and eliminate the need for citizens to visit multiple offices. All departments have been asked to participate in the camps and resolve as many cases as possible on the spot.

Camps in schools

Most of the camps will be set up on school premises to provide citizens with convenient and easily accessible venues. The camps will function daily from 10 a.m. to 5 p.m. Officials and staff from departments such as the Irrigation and Flood Control Department, Delhi Jal Board, Power Department, Transport Department, Urban Development Department, Health and Family Welfare Department, Education Department, Women and Child Development Department, and Revenue Department will be present at the camps.

A range of citizen-related applications and services will be addressed, besides the necessary guidance and assistance. Ms. Gupta said the camps will offer services related to Pink Saheli cards, registration and loan facilities under the Pradhan Mantri SVANidhi Yojana and Pradhan Mantri Vishwakarma Yojana, ration card services, Aadhaar registration, e-Shram cards, Jan Dhan accounts, loan facilities for Start-up India, and MSMEs.