CAG flagged underuse of PSU insurers’ own TPA; four years on, accountability remains elusive
Health Insurance TPA of India Ltd (HITPA), a third-party administrator (TPA) promoted by four public-sector general insurers, continues to face questions over the extent of business entrusted to it, more than four years after the Comptroller and Auditor General (CAG) flagged its underutilisation and recommended higher allocations. A 2022 CAG report found that HITPA had…