NPCI BHIM Services Ltd. (NBSL) MD and CEO Lalitha Nataraj during a media interaction in Hyderabad on June 24, 2026.
| Photo Credit: N. Ravi Kumar
From credit cards, loans, investments and over time insurance policies, a bouquet of financial products is planned to be offered on BHIM payments app, NPCI BHIM Services (NBSL) MD and CEO Lalitha Nataraj said on Wednesday (June 24, 2026).
“We have partnered with multiple banks to distribute their credit cards and working with some of the NBFCs [for loans]. Also working with banks for national pension schemes. Insurance and investments [offerings] will follow a little later,” she said during a media interaction in Hyderabad.
Since its launch in 2016, the app has undergone revamps and sported new features, BHIM 3.0 rollout in 2025 being the last, without losing focus on remaining a simple, safe and trustworthy interface, Ms. Nataraj said.
NBSL is also actively evaluating integrating its app into the mobile apps of banks. It has made a beginning with Canara Bank and is in discussion with at least one more public sector bank as well as a private bank, she said. Under the partnership, the company will give its technical stack to the bank, thus eliminating the need for the latter to spend separately on UPI. By integrating BHIM app technology into the mobile banking app, the bank stood to benefit from the new features, updated infrastructure and technology. The users get a quick and fast experience when doing a UPI payment.
A major role in the direct benefit transfer programmes of the government and digitisation of the transactions of self-help groups (SHGs) are other growth areas identified by the company as it eyes onboarding more users.
Transaction volumes of the BHIM Payments App more than tripled between June 2025 and May 2026. The monthly transaction volumes increased from 79.64 million in June 2025 to 244 million transactions in May 2026. The platform processed transactions worth ₹26,952 crore in May 2026. Reward-led adoption and merchant partnerships continue to build platform stickiness across new and existing user segments, the company said in a release.
Published – June 24, 2026 09:23 pm IST
