global capability centres – Artifex.News https://artifex.news Stay Connected. Stay Informed. Fri, 17 Jul 2026 07:08:00 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.2 https://artifex.news/wp-content/uploads/2026/05/cropped-cropped-app-logo-32x32.png global capability centres – Artifex.News https://artifex.news 32 32 How are GCCs reshaping India’s employment and realty sectors? | Explained https://artifex.news/article71232936-ece/ Fri, 17 Jul 2026 07:08:00 +0000 https://artifex.news/article71232936-ece/ Read More “How are GCCs reshaping India’s employment and realty sectors? | Explained” »

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Representational image only. File
| Photo Credit: Getty Images/iStockphoto

The story so far: The Global Capability Centres (GCCs) are wholly-owned, captive firms of multinationals that serve only their global parent company. These offices of multinationals are reshaping the urban office spaces and job markets in Bengaluru, Hyderabad, Pune and a host of other Indian cities. They have added a layer of high-paying jobs at a time when the job market is seeing pink slips and low hiring. Many Indian States are competing to attract multinational companies to establish GCCs in their cities.

But what are these GCCs?

The GCCs can be termed as an evolved version of the Business Process Outsourcing (BPO) models that were the industry buzz a two decades ago. BPOs would hire employees in India to do the work of multi-national firms on a turnkey basis. The Indian employees of Indian companies would do work both onsite (in the U.S. or Europe) and offsite (in India). With GCCs, the employment model has changed to where the multinational company establishes an office in India and hires employees who are on its payrolls. The Indian companies which used to hire employees to work for multinationals are slowly being pushed out of the picture.

What is the defining feature of a GCC?

The classic GCC models are 100% multinational owned with employees on its rolls. There are other models that are at play in India. There is a BOT model where a vendor builds, operates and transfers the operations to the client. Then there is a ABO (Assisted Build Out) model where the multinational owns the facility but hires a local advisory firm that navigates the establishment glitches. The MNC has full control on the establishment, talent acquisition and Intellectual Property (IP) from day 1.

How are GCCs reshaping the work done in India?

The GCCs are a cost-saving model that give full control to the multinational firms over their functioning. Each GCC is a seamless, flexible and resilient workspace as all the work is done within the ‘perimeter’. There is no worry about IP theft as everything is in-house. This helps scale up Research & Development (R&D) work in Indian offices. The GCCs replace a work environment where Indian vendors had go through the hoops of security, compliance, validation, background verification and other checks and at the same time worrying about IP theft and plagiarism.

What are the sectors that the GCCs are tapping into?

The GCCs in India are operating in AI, semiconductor, telecommunication and networking, aerospace and defence. But the biggest chunk of the GCCs in India are still in Business Process Management. Product-centric GCCs form a smaller chunk and are focussed in automation, semiconductor and industrial sector. A niche sector of GCCs are into bitcoin, cloud computing, Internet of Things, AR/VR, big data analytics and cybersecurity. A majority of the GCCs are from the U.S. followed by Germany and Japan.

How are the GCCs becoming employment hubs?

At the core of GCC growth in India is a pool of talent. A 2025 Stanford University AI Index Report mapped relative AI skill penetration by geographic area between 2015 and 2024 and found India at second position, just behind the U.S. It also found that the greatest relative AI hiring rates year-over-year were India (33.4%), followed by Brazil (30.8%) and Saudi Arabia (28.7%). The AI boom is being tapped in India by GCCs by hiring this talent pool. The index also found that India is second globally in AI skill penetration with a score of 2.5, just behind the U.S. at 2.6.

How are the GCCs reshaping the reality market?

An IIM Bangalore-CRE Matrix survey that was released at the end of June 2026, tracked 14,004 GCC lease transactions over a five year period in India. These transactions translated into “51% share of overall leasing volume by area”. Bengaluru has more than 1,080 GCCs, while Hyderabad has 515, closely followed by National Capital Region with over 490 GCCs. Another study found that GCCs accounted for 40% of the office space leasing in India over the past decade.

What are the operational challenges?

The GCCs are expanding in what are called Tier-II cities such as Coimbatore, Ahmedabad, Vadodara and Kochi. This is happening as the rental values of plug-and-play offices in cities like Bengaluru, Hyderabad and Pune have reached saturation point with high rental values.

What has made India an attractive destination for GCCs?

Talent, tax breaks, low rentals and subsidies are bringing in the GCCs to India. “Its strong physical and digital infrastructure, combined with labour arbitrage, SEZ-based GCCs benefiting from tax holidays, and a vibrant startup ecosystem, bolster its cost competitiveness and efficiency,” notes the Economic Survey 2025-26.

What are the regulatory challenges?

Budgetary changes. The Safe Harbour Regime is the automated approval process that operates through a rule-driven approach without oversight for a period of five years. A safe harbour margin of 15.5% has replaced the earlier margin of 17-24%, improving the ease of doing business for the GCCs. Any changes to these conditions are likely to impact the GCC rush.

What is the road ahead?

Artificial Intelligence is becoming a tool rather than a hyped-up algorithm that more and more companies are embracing to tap efficiencies. Currently, according to a Nasscom-Zinnov report, there are more than 1,200 GCCs that are building Artificial intellectual/machine learning capabilities and over 250 run AI/ML centres of excellence in India with more than 2,50,000 Ai/ML professionals on rolls. While these robust numbers are good, it will require an equally robust education system that meets this thirst for talent. It is this talent pool employed by GCCs that can help India transition from a service sector economy to a manufacturing sector economy when the big semiconductor fab sector push bears fruit.

[Research material used for this article includes Economic Survey 2025-26, Nasscom-Zinnov GCC Landscape Report 2026, The 2026 AI Index Report and India’s GCC Office Rental Index (June’26)]



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Committed to attracting 500 new global capability centres to create 3.5 lakh jobs, says Karnataka Chief Minister https://artifex.news/article71198869-ecerand29/ Wed, 08 Jul 2026 19:15:00 +0000 https://artifex.news/article71198869-ecerand29/ Read More “Committed to attracting 500 new global capability centres to create 3.5 lakh jobs, says Karnataka Chief Minister” »

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Karnataka Chief Minister D.K. Shivakumar

Chief Minister D.K. Shivakumar on Wednesday met over 200 global capability centres (GCC) leaders, corporate heads and senior government officials to discuss the priorities shaping the next phase of Karnataka’s GCC ecosystem.

He had dialogues with them on AI, talent, infrastructure and next phase of growth at KATALYST CONNECT, an event organised by the Department of Electronics, Information Technology and Biotechnology and Karnataka Digital Economy Mission (KDEM).

The Chief Minister told the GCC community that his government was committed to attracting 500 new GCCs to the State, creating 3.5 lakh high-quality jobs and generating $50 billion in economic output by 2029.

Addressing the gathering, Mr. Shivakumar reaffirmed the government’s commitment to strengthening Karnataka’s position as India’s leading destination for GCCs.

“Today, GCCs in our State are shaping global products, engineering breakthrough technologies and driving enterprise transformation,’’ he said.

Earlier, speaking at a strategic meet, Minister for Home, Information Technology, Biotechnology and e-Governance Priyank Kharge said: “As GCCs evolve from delivery centres into global hubs for AI, engineering, R&D and product innovation, our focus is on ensuring that Karnataka continues to provide the talent, policy environment and innovation ecosystem required for them to take on larger global mandates.’’

The consultation saw participation from Google, Target, Intel, IBM, Anthropic, Nokia, Bosch, JPMorgan Chase, HSBC, Chevron, Philips, Thermo Fisher Scientific, Takeda, Novo Nordisk, Rolls-Royce, Raytheon, Ford, eBay, Carl Zeiss, Collins Aerospace, Johnson Controls and Maersk to name a few.

Building new Bengalurus: CM

Chief Minister D.K. Shivakumar said his government was committed to build more new Bengalurus in the State.

He also said double FAR (Floor Area Ratio, the ratio of a building’s total constructed floor area to the total plot size) would be allowed in other cities too.

He also said the government was constructing a 123-km Bengaluru Business Corridor spending ₹26,000 crore in the first phase. A small tunnel project was launched near Hebbal and another 40-km tunnel road was also planned and the project would be discussed in the upcoming Cabinet meeting.

“Along with these, we have planned a 44-km double-decker flyover project. We have planned a 133-km flyover project. We are spending ₹1.5 lakh crore on Bengaluru’s development,” he said.

Stating that the government plans on providing all facilities to tier-2 and tier-3 cities as well, he said while office space rent in Bengaluru was between $1 and $1.5, in tier-2 and tier-3 cities space was available for half a dollar.

“We are moving forward to offer double FAR there, thereby enabling the construction of multi-storey buildings in those cities too.’’



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Budget 2026-27 must keep the growth momentum https://artifex.news/article70515813-ece/ Fri, 16 Jan 2026 18:38:00 +0000 https://artifex.news/article70515813-ece/ Read More “Budget 2026-27 must keep the growth momentum” »

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India faced global headwinds in 2025 but belied fears that America’s 50% tariffs would hurt its economy. The resilience of the Indian economy had a lot to do with the government’s reformist measures. As Prime Minister Narendra Modi said recently, “2025 will be remembered as a year when India treated reforms as a continuous national mission.” Budget 2026-27 can give a fillip to the mission.

India needs to strengthen the domestic levers of growth. This can be done by prioritising growth-enhancing productive capital expenditure and social sector spending, while maintaining the current fiscal consolidation glide path and keeping debt risks contained.

Continue the focus on defence

First, the government should continue the focus on defence, with higher expenditure on the capex. The share of capital outlay in defence should be enhanced to 30% from the budgetary estimate for 2025-26 of 26.4%. The budgetary allocation for the Defence Research and Development Organisation should also be increased by at least ₹10,000 crore. Defence industrial corridors in Uttar Pradesh and Tamil Nadu have made strides in promoting defence indigenisation and raising defence production. The government should consider establishing an eastern India defence industrial corridor.

Second, private enterprises have played a key role in augmenting defence exports in recent times, contributing nearly 65% of total defence exports in 2024-25. There can be a further boost by setting up a defence export promotion council for enhanced coordination with armed services, their foreign directorates, defence public sector undertakings, private manufacturers, the Ministry of External Affairs, Indian embassies, the Ministry of Defence, and communicate with foreign governments and buyers. This will also help achieve the target of defence exports set at ₹50,000 crore by 2028-29.

Third, a transition toward clean energy, advanced manufacturing, electric mobility, semiconductors and strategic technologies is driving a demand for critical minerals. The National Critical Mineral Mission (NCMM), approved in early 2025 provides a strong strategic foundation to secure these materials. This can be supplemented by a dedicated critical minerals tailings recovery programme under the NCMM, with the purpose of treating tailings recovery. The government should also consider offering dedicated financing for this.

Fourth, exports need a significant policy thrust in the current global environment. The present budgetary allocation for the Remission of Duties and Taxes on Exported Products Scheme, at around ₹18,233 crore needs to be raised significantly to make the exports more competitive.

Fifth, India has emerged as the world’s leading hub for Global Capability Centres, but its transfer pricing (TP) framework has yet to evolve. The government may consider issuing clear guidance on acceptable TP models for different categories.

Sixth, to accelerate drone adoption, global competitiveness, and exports, the government should consider catalysing scale through targeted financial support, including enhancing the production linked incentive outlay from ₹120 crore to ₹1,000 crore and setting up a ₹1,000 crore drone research and development fund.

Finance credit and tax disputes

Seventh, deepening the corporate bond markets is critical for diversification of finance credit beyond the banking system. The government could consider lowering the qualifying borrowing threshold and include listed and unlisted corporates to widen the issuer base and stimulate bond supply, encourage large corporations to diversify borrowings through market issuances, increase investment caps for insurance companies beyond the current 25% limit and revise the ‘Approved Investment’ threshold from AA to AA-, enabling prudent allocation into high-quality but lower-rated issuers. It could also permit provident funds to invest in non-convertible debentures issued by infrastructure investment trusts and real estate investment trusts, enabling long-term capital to support infrastructure aggregation vehicles.

Eighth, measures to address disputes pendency need to be prioritised. The first appellate level in direct tax disputes, the office of the Commissioner of Income Tax (Appeals) or CIT(A), is facing severe pendency. There is a need to prioritise high-pitched assessments, cases with complete submissions, cases covered by jurisdictional High Court or Supreme Court rulings, appeals older than five years, and matters that are chronologically the oldest. The need is a dual-track disposal system: a fast-track for simple or low-value matters and a detailed track for complex or high-value matters. Also, around 40% vacancies at the CIT(A) level need to be filled.

Ninth, newly incorporated companies (even for new companies formed by established Authorised Economic Operator or AEO-accredited groups) are ineligible for certification by the AEO. Removing this restriction for AEO-accredited groups will help enhance trade efficiency and facilitate greater trade.

Tenth, the reforms related to customs tariffs introduced in the last Budget must continue. Further reduction in the customs tariffs slabs can help streamline the duty structure, address the issue of inverted duties and benefit trade. Import duties should be calibrated across the value chain to support domestic manufacturing competitiveness and address the inverted duties.

Ensure competitiveness

Budget 2026-27 must focus on sustaining India’s growth momentum by deepening competitiveness across sectors and strengthening the domestic engines of expansion. By combining fiscal prudence with unlocking growth potential across industries, ensuring policy certainty and addressing structural bottlenecks, the Budget can crowd in private investment and enhance India’s global competitiveness.

Jyoti Vij is Director General, Federation of Indian Chambers of Commerce & Industry (FICCI)

Published – January 17, 2026 12:08 am IST



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India is proving to be source of solutions in multiple areas: NITI Aayog Vice-Chairperson https://artifex.news/article68417021-ece/ Thu, 18 Jul 2024 07:50:43 +0000 https://artifex.news/article68417021-ece/ Read More “India is proving to be source of solutions in multiple areas: NITI Aayog Vice-Chairperson” »

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Suman Bery, NITI Aayog Vice-Chairman.
| Photo Credit: Akhila Easwaran

India is proving to be a source of solutions in multiple areas, including public service delivery and digitalisation, NITI Aayog Vice-Chairperson Suman Bery said.

Mr. Bery also said that by putting the SDGs at the heart of its G20 presidency, India has acknowledged that these are an almost sacred commitment by the global community to its less advantaged people.

“India is proving to be a source of solutions in multiple areas, be it public service delivery, be it digitalisation, even for multinational corporations, the so-called global capability centres,” Mr. Bery told PTI in an exclusive interview in United Nations.

“Both in their design and I would argue, based on the Indian experience on their implementation, I really see the SDGs as a commitment by governments to their own people. In the 21st century, this is a kind of commitment to a decent life.” Responding to a question on Prime Minister Narendra Modi’s vision of a developed India by 2047, Mr. Bery underscored that the Indian leader has highlighted how much can be achieved with a single-minded focus in a period of 25 years.

He said that one thing that is clear is that this is ‘Amrit Kaal’ because this is when India will have the peak conditions for its working labour force. “And to do what we can to make the most of that opportunity through skilling, training, better job matching, rising productivity,” he said.

India’s commitment to sustainable development

Mr. Bery was in New York to represent India at the High-level Political Forum on Sustainable Development (HLPF) that took place at the U.N. headquarters from July 8 to July 17 under the auspices of the Economic and Social Council.

The theme of the forum was ‘Reinforcing the 2030 Agenda and eradicating poverty in times of multiple crises: the effective delivery of sustainable, resilient and innovative solutions’.

Mr. Bery delivered India’s National Statement at the forum’s general debate, emphasizing India’s commitment to sustainable development and inclusive growth.

He also held several bilateral meetings on the sidelines of the forum, discussing ways to enhance cooperation in sustainable development, strengthening partnerships for economic cooperation, international development initiatives and efforts to address environmental challenges.

He also addressed an HLPF side event organized by the Permanent Mission of India to the UN and NITI Aayog titled ‘Leaving No One Behind: India’s Experience in Accelerating SDGs’ that showcased India’s efforts on SDG localization to ensure delivery at the last mile in collaboration with the United Nations Development Programme.

Mr. Bery also addressed a gathering of eminent members of the Indian-American community and diaspora, investors and industry leaders at a special event titled ‘Developed India @ 2047’ organised by the Consulate General of India in New York in collaboration with the US-India Strategic Partnership Forum. At the event, he spoke about India’s growth across various sectors and its impact on the world economy, as well as the India-US partnership.

The HLPF reviewed in-depth Sustainable Goal 1 of ending poverty in all its forms everywhere; Goal 2 of ending hunger, achieving food security, improving nutrition and promoting sustainable agriculture.

Goal 13 of taking urgent action to combat climate change and its impacts; Goal 16 of promoting peaceful and inclusive societies for sustainable development, providing access to justice for all and building effective, accountable and inclusive institutions at all levels; and Goal 17 of strengthening the means of implementation and revitalise the Global Partnership for Sustainable Development.



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