LTIMindtree awarded tender for PAN 2.0, government’s one-stop platform for all PAN issues: Sources

The government’s PAN 2.0 project, which aims to bring onto one platform all the services relating to Permanent Account Numbers (PAN) and Tax Deduction and Collection Account Numbers (TAN), is expected to be made operational in 18 months, according to sources in the Central Board of Direct Taxes.

The bid for the implementation of the project was won by LTI Mindtree at an adjusted bid value of ₹792.5 crore, it has been learnt.

Also Read | PAN 2.0 Project: All you need to know

“The PAN 2.0 Project of the Income Tax Department which was approved by the Cabinet Committee on Economic Affairs (CCEA) has been awarded to the successful bidder LTIMindtree Limited,” according to the source who did not wish to be identified. “The project is expected to go live in 18 months.”

According to officials, the PAN 2.0 will comprehensively handle all issues related to PAN and TAN, including allotment, updates and corrections, Aadhaar-PAN linking, re-issuance requests, online PAN validation, etc. Earlier, such services were spread across three platforms — the e-filing portal, the UTI Infrastructure Technology And Services Limited portal, and the Protean e-Gov Portal.

“The PAN 2.0 project is envisaged to simplify the PAN and TAN processes for improved quality of service to the public, faster service delivery and improve grievance redressal mechanisms by leveraging latest technologies,” the official explained.

LTIMindtree will be tasked with designing, procuring, developing, installing, commissioning, operating, and maintaining all the infrastructure components, including hardware, software, networking, and PCs for the entire PAN 2.0 system 2.

It will also have to ensure the complete migration of relevant legacy data to the new system and ensure seamless integration with other internal and external systems, among other services.

Watch: What is the PAN 2.0 project?

LTI Mindtree beat out three other bidders, according to the bid documents viewed by The Hindu. CSC e-Governance Services India Ltd did not meeting qualification criteria for the bid, NSDL e-Governance Infrastructure Limited did not qualify past the technical evaluation round, and Tata Consultancy Services Ltd’s bid was rejected on the grounds of it submitting a non-responsive bid. That is, it did not meet some of the bid criteria.

The PAN 2.0 project was approved by the Cabinet Committee on Economic Affairs (CCEA) November 25, 2024.

Confirming the development an LTIMindtree spokesperson said: “We have been awarded this prestigious PAN2.0 project which looks to enhance the PAN issuance process and security through technology-driven innovation.”