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Zomato has introduced Nugget, an AI-powered customer support platform, to help businesses automate and manage customer interactions without coding. The announcement was made by Deepinder Goyal, CEO of Eternal (Zomato’s parent company), through an X post on Monday. “More exciting launches coming soon,” he added. ???? Introducing Nugget—an AI-native, no-code customer support platform. Nugget helps…
The logo of Indian food delivery company Zomato with its new logo of ‘Eternal’. Food and delivery platform Zomato said on Thursday (February 6, 2025) it will rename the company to “Eternal” and unveiled a new logo, a move that comes more than two years after it began using the new name internally. In a…
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A Delhi man was “deeply shaken” after listening to a young Zomato delivery executive who delivered food to his doorstep late one night. Himanshu Bohra shared the story of Shiva Sarkar, a delivery executive barely in his twenties, who works tirelessly through the night to support his family after his father’s death. In his LinkedIn…
Read More “Man Urges Deepinder Goyal After Encounter With Delivery Boy: Can Zomato Do More” »
Zomato’s response to presence of one-dish restaurants on its platform. Facing criticism over the presence of suspicious ‘one-dish’ restaurants on its platform, India’s food delivery giant, Zomato, has issued a response. The company said it had ‘delisted’ some of the fraudulent restaurants on its app that may have gamed the system to push ‘prohibited items’….
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New Delhi: Facing a CCI probe for anti-competitive practices, online food delivery platform Zomato has asserted it complies with the country’s laws while rival Swiggy said it is committed to complying with local regulations. Both companies termed news reports on the Competition Commission of India’s (CCI) investigation “misleading”, maintaining that the CCI is yet to…
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Food delivery giants Swiggy and Zomato have in recent years reshaped how Indians order food. New Delhi: An investigation by India’s antitrust body found food delivery giants Zomato and SoftBank-backed Swiggy breached competition laws, with their business practices favouring restaurant chains listed on their platforms, documents show. Zomato entered into “exclusivity contracts” with partners in…
Read More “Probe Finds Zomato, Swiggy Breached Antitrust Laws: Report” »
Zomato CEO Deepinder Goyal said he was asked to take stairs at Gurugram’s Ambience Mall New Delhi: Zomato CEO Deepinder Goyal on Sunday alleged that a mall in Gurugram stopped him from using the lift while he was picking up a food order as a delivery executive. Mr Goyal, who along with his wife Grecia…
Deepinder Goyal also shared a short reel in which he was seen riding on the streets of Gurugram. Deepinder Goyal, the co-founder and CEO of Zomato, swapped his executive chair for a delivery bike for a day. He stepped into the role of a delivery agent to gain a deeper insight into how Zomato operated….
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In January last year, another Zomato co-founder resigned. (Representational) New Delhi: Online food ordering and delivery platform Zomato on Friday said its co-founder and Chief People Officer Akriti Chopra has resigned to pursue other interests. Designated as senior management personnel, Akriti Chopra has tendered her resignation, with effect from September 27, 2024, Zomato said in…
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Zomato has officially shut down its ‘Legends’ service. Zomato has officially shut down its ‘Legends’ service, which was designed to deliver food items even from a city far away. For example, dhoklas from Gujarat were available to customers in Delhi. Despite Zomato’s efforts, the lack of “product-market fit” led to the decision to terminate the…
Read More “Zomato Legends Discontinued After 2 Years With Immediate Effect. Here’s Why” »