New Delhi:

Food delivery platforms Zomato and Swiggy have once again hiked platform fees to Rs 6 per order from an earlier Rs 5 – a 20 per cent increase.

Currently being charged in Delhi and Bengaluru, the platform fee is different from delivery fee, goods and services tax (GST), restaurant charges, and handling charges.

The higher platform fee will roll out to other cities as well.

The platform fee goes to the food aggregators to apparently control costs and increase revenues.

In April, Zomato hiked its platform fee by 25 per cent to Rs 5 per order.

Zomato introduced a platform fee of Rs 2 in August last year and later increased it to Rs 3 to improve its margins and become profitable.

The food delivery platforms aim to generate Rs 1.25-1.5 crore a day by levying a platform fee.

(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)

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Food and grocery delivery major Swiggy has received shareholders’ approval for an initial public offering to raise ₹10,414 crore fund through issue of fresh equity shares and an offer for sale, according to sources.

A special resolution was passed at an extraordinary general meeting of Swiggy on April 23, they said.

According to sources, the Bengaluru-based company plans to raise up to ₹3,750 crore funds through fresh equity shares, in addition to an offer-for-sale component of up to ₹6,664 crore.

The company is looking to shore up about ₹750 crore from anchor investors in a pre-IPO round, they added.

Swiggy, founded in 2014, has a valuation of $12.7 billion as on April 10, 2024. Its annual revenue stood at $1.09 billion as on March 31, 2023.

The company has more than 4,700 employees, according to Tracxn, a global startup data platform.

BigBasket has claimed the top spot, while ride-hailing giants Uber and Ola, along with logistics startup Porter, have been rated as the least favourable platforms for gig workers, as per a study by research firm Fairwork India.  

The ‘Fairwork India 2023’ report assessed a total of 12 platforms that provide location-based services in various sectors, including domestic and personal care, logistics, food delivery, and transportation in India.

The Fairwork India team, jointly led by the Centre for Information Technology and Public Policy (CITAPP) at the International Institute of Information Technology Bangalore (IIITB) and the Oxford Internet Institute at the University of Oxford, conducted their evaluation. 

The assessment was based on evidence aligned with five fundamental Fairwork principles, which encompass Fair Pay, Fair Conditions, Fair Contracts, Fair Management, and Fair Representation. Their evaluation encompassed desk research, worker interviews held in Bengaluru, Delhi, Kochi, and Thiruvananthapuram, as well as evidence provided by the platforms themselves.

Both Ola and Porter received a meager score of zero on a scale of 1 to 10 when evaluated for their adherence to minimum standards of fair work in the platform-based economy, as revealed in the report. 

On the other hand, the Fairwork India Report 2023 highlighted top performers, including Big Basket, BluSmart, Zomato, Urban Company, and Swiggy, with BigBasket securing the highest overall score of 6 out of 10 points. BigBasket, Swiggy, Urban Company, Zepto, and Zomato received an additional point in alignment with the ‘Fair Conditions’ principle. This recognition was based on their provision of adequate safety equipment and regular safety training to workers, emphasising their commitment to ensuring safe working conditions.

In the current year’s assessment, no platform managed to score higher than six out of the maximum ten points. Among the 12 companies evaluated, cab aggregator Uber and financially struggling quick-commerce firm Dunzo received one out of ten, making them among the lowest-ranked platforms for gig workers.