Baggage, Refund Issues Among Major Passenger Complaints: Aviation Regulator
“There is significant increase in complaints related to staff behaviour,” said report (Representational) New Delhi: The Directorate General of Civil Aviation (DGCA) in its recent report stated that flight problems, baggage and refunds were the major issues out of the 246 passenger complaints received by the scheduled domestic airlines in September. “During September 2023, a…
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