Consumer watchdog CCPA orders Ola to offer refund choices, provide auto ride receipts
CCPA mandated Ola to issue bills or invoices for all auto rides booked through its platform, citing the absence of such documentation as an “unfair trade practice” under the Consumer Protection Act, 2019. Image for representation. | Photo Credit: Reuters The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes,…
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