New Delhi:

The IRCTC or Indian Railway Catering and Tourism Corporation website and mobile app for booking train tickets was down today ahead of the New Year – the third such outage this month.

Thousands of users failed to log in to the IRCTC website and those who could, were unable to book their tickets. 

A major outage was reported when users were trying to book Tatkal (emergency) tickets at 10 am.

Many users expressed their frustration on social media.

“@RailMinIndia IRCTC website is down from 10 am today , I am not able to book tatkal tickets. When I called customer care they are saying site is under maintenance, just want to ask who in this world keep the site under maintenance in working hours? You need to change your IT team”, a user wrote on X (formerly Twitter).

“IRCTC down just before Tatkal booking-classic timing! Anyone else facing the same issue? #IRCTC #TatkalBooking,” another user posted, along with screenshots of the site.

“Whenever I try to book a train ticket, I face some problems in the IRCTC app. And if you open it, the app runs so slow that the tickets get exhausted, the railways should take some innovative steps for ticket booking,” a user wrote.

“IRCTC server down, No tatkal booking #IRCTC @IRCTCofficial @RailMinIndia”, another person wrote, sharing screenshots of the site.

This is third time in this month that IRCTC has faced such disruptions. On December 26, the website and mobile app were down for 1.5 hours due to “maintenance activity”. On December 9, the website was down for an hour making it difficult for users to book tickets online. According to the downtime message, the e-ticketing service was unavailable due to “maintenance activity”.

New Delhi:

Thousands were unable to book railway tickets this morning due to a glitch in the Indian Railway Catering and Tourism Corporation (IRCTC) website and mobile application. The IRCTC mobile app was down for the second time in a month.

A major outage was reported when users were trying to book Tatkal (emergency) tickets at 10 am. They reportedly received a message that read “unable to perform action due to maintenance activity” when they were attempting to access the site.

Many users expressed their frustration on social media.

“Tatkal booking during the holiday season is a nightmare. Servers crash right when bookings open. This is the worst website I’ve ever used. Why hasn’t this been fixed despite repeated complaints?,” a user wrote on X (formerly Twitter). attaching a screenshot of the website.

“It is 10:11am … still IRCTC is not opening…. IRCTC should be enquired and checked… definitely scams are happening. By the time it opens all the tickets are gone…,” another user wrote with the screenshots of site.

“IRCTC server down during Tatkal booking timings. IRCTC Rail connect & IRCTC Next Generation eTicketing System Can’t work during Tatkal booking hours,” a user wrote.

“Extremely disappointed with the IRCTC website. It crashes or slows down almost every time, especially during Tatkal booking hours! Millions of users rely on it, yet the experience remains frustrating. @AshwiniVaishnaw @RailMinIndia, please address this urgently! #IRCTC,” fourth user wrote.