Ensure all calls are from 1600-series, else face action, IRDAI tells insurers
Insurance regulator IRDAI has directed insurers to adopt the 1600-number series for all service and transactional voice calls made by them to consumers by February 15 or face action. Any complaint of unsolicited commercial communication (UCC) against IRDAI regulated entities not complying will attract action as per regulatory provisions of Telecom Regulatory Authority of India…
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