New Delhi:

A video of passengers jumping over automated fare collection (AFC) gates at a metro station in Delhi has gone viral, with netizens saying they have “never seen something like this ever”, even as authorities claimed it was a “momentary reaction” of some due to a temporary surge in commuters for a brief period.

The incident took place at the Jama Masjid Metro Station on the Violet Line on February 13. 

A 52-second clip shows passengers jumping over AFC gates amid cheers, with many filming the act on their cellphones.

“Such people lack civic sense. I’ve never seen something like this ever in Delhi metro” a user who goes by the name Dassy said.

Delhi Metro Rail Corporation (DMRC) tweets

“In reference to a viral video circulating on social media regarding some passengers jumping over AFC gates to exit, DMRC would like to inform that said incident is reported from Jama Masjid Metro station on Magenta Line on the
+1 pic.twitter.com/uJpXLVRvy3

— Avinash K S (@AvinashKS14) February 15, 2025

Another user, Wordpecker, said: “The Delhi Metro incident in which commuters jumped over the AFC gates at the Jama Masjid station… is a shocking matter. It raises grave concerns over security in the Metro. How dare the passengers break the law in the presence of the authorities. It reflects very poorly on the alertness and responsibility of the authorities.” 

“It’s been over 20 years for Delhi Metro now, but still on unmanned platforms, you will see people coming out of Metro banging their heads with those entering in and exchanging some cute words. Insane consistency,” another user said. 

Amid criticisms of alleged mismanagement, the Delhi Metro Railway Corporation said “there was a temporary surge of passengers for a brief time when some passengers bypassed the AFC gate by jumping over it to exit”. 

In reference to a viral video circulating on social media regarding some passengers jumping over AFC gates to exit, DMRC would like to inform that said incident is reported from Jama Masjid Metro station on Violet Line on the evening of 13th February 2025.

There was a temporary…

— Delhi Metro Rail Corporation (@OfficialDMRC) February 15, 2025

“Security personnel and other staff were adequately present to counsel such passengers and the situation was never out of control. Rather, it was a momentary reaction of some passengers due to sudden surge at AFC gates,” Anuj Dayal, Principal Executive Director at Corporate Communications, DMRC, said in a statement.

After a string of videos of couples getting intimate in coaches of Delhi Metro surfaced online, another similar clip has surfaced on social media, angering a section of internet users. In the undated clip, a couple can be seen hugging and kissing near the automated doors of a moving metro train.

The video claims that the incident occurred near the Anand Vihar metro station. It is to be noted that the Delhi Metro Rail Corporation has repeatedly urged passengers to not indulge in such activities and act appropriately inside the train. NDTV cannot verify the authenticity of this video. 

The video was captioned as, ”Another emotional video of Anand Vihar #delhimetro (OYO).
Maybe we have forgotten that love is blind, people are not.” 

Watch the video here:

Another emotional video of Anand Vihar #delhimetro (OYO).
Maybe we have forgotten that love is blind, people are not.#HBDAtlee#ISKCON#ICCRankings#JustinTrudeau#Shubh#MindfulLiving#PeaceDay#CHEN#TejRan#ShafaliVermapic.twitter.com/EKSJs2p54d

— Postman (@Postman_46) September 21, 2023

The video has enraged many social media users who urged the DMRC to take action on the matter. Others questioned the idea of filming the act and circulating the couple’s video without their consent.

One user wrote, ”Shows the couple’s immaturity – could have avoided unwanted attention. And discussing it for a long time is also unnecessary.” Another commented, ”This is become regular in Delhi? why? looking very very awkward.”

A third said, ”Seriously what’s wrong if they are kissing each other and not disturbing anyone else, looks like people like you have no other work than interfering in other people’s lives.”

In May this year, the Delhi Metro Rail Corporation said that it had decided to strengthen patrolling at stations and inside trains by uniformed security personnel and staffers in plain clothes after a string of such videos caused controversy. 

The Delhi Metro also requested commuters to report such incidents to the “nearest available metro staff/CISF immediately so that appropriate action can be taken”.

 A few months back, a video of a young couple kissing each other while sitting on the floor of a metro coach went viral on social media. The DMRC in a statement said that it “expects its commuters to behave responsibly while using the Delhi Metro and follow all social etiquette and protocols which are acceptable in the society”.

“Commuters should not indulge in any indecent/obscene activity that may cause discomfort or could offend the sensibilities of other fellow commuters. DMRC’s Operations & Maintenance Act in fact lists out indecency as a punishable offence under Section 59,” it said.