A Dak Adalat will be held at the office of the Senior Superintendent of Post Offices, Coimbatore Division, Good Shed Road, Coimbatore, on October 13 at 11 a.m.

Customers can submit specific complaints relating to postal services under the jurisdiction of the Coimbatore Postal Division to the Customer Care Centre at the office of the Senior Superintendent of Post Offices. The complaints should reach the office by October 13.

Complaints relating to Money Order, Registered Post, Speed Post, Value Payable (VP) or insured articles should include the article number, date and office of booking, and the complete addresses of the sender and addressee.

Complaints relating to savings schemes or Postal Life Insurance should include the account or policy number, name and address of the depositor or policyholder, name of the post office, details of recovery and any reference issued by the Postal Department.

Complaints can also be sent by email to docoimbatore.tn@indiapost.gov.in. Envelopes containing complaints should be superscribed “DAK ADALAT”. Customers wishing to participate in the hearing have been requested to be present at the venue on October 13.

A regional-level Dak Adalat will be conducted at the office of the Post Master General (PMG), Western Region, Tamil Nadu, in Coimbatore. Its date will be intimated later.

The postal customers may send their complaints, including grievances related PLI/RPLI policy, to Assistant Director (Mails and Tech) office of the Post Master General, Western Region, Tamil Nadu, 641030, so as to reach the office of the PMG on or before June 22. The covers should be superscribed on top as ‘Dak Adalat Case’.

The complaints should contain full details such as date and time of posting, full address of the sender and address, registered consignment numbers with date and office of booking for money orders, VP, Registered, Insured and speed post articles.

If the complaint is about savings bank or postal life insurance, the RPLI, the complaint should contain the account numbers, PLI and RPLI policy numbers, name and address of the depositor/insurant. Name of the post office, the details of recovery and any reference of the Postal Department wherever available.