Consumer Watchdog Orders Ola To Offer Refund Choices, Give Auto Ride Receipts
The CCPA reported 2,061 complaints against Ola from January to October 2024. New Delhi: The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday. The CCPA, led by Chief Commissioner Nidhi Khare, observed that Ola’s…
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