TRAI directs use of 1601-series for service, transactional calls by utilities, logistics cos
The Telecom Regulatory Authority of India (TRAI) on Monday (August 10, 2026) directed the use of a separate 1601-series number for transactional and service calls by entities in sectors other than Banking, Financial Services & Insurance (BFSI) and Government. In the first phase, the 1601 number series will cover transactional and service calls made by…