Telangana RTC to improve passenger information services, security at 86 bus stations

As many as 86 bus stations of the Telangana State Road Transport Corporation (TGSRTC) will see improved security and passenger amenities under a project to transform them into model bus stations.

What does Telangana RTC’s plan include?

According to the TGSRTC, the initiative was planned after identifying bus stations with a daily footfall of at least 5,000 passengers. The transformation plan includes measures to improve passenger amenities, strengthen the overall management of bus stations and facilitate smoother passenger movement.

Information about bus operations

As part of the initiative, a dedicated controller was appointed at each of the 86 bus stations. Specific inquiry and contact numbers were allotted to help passengers access information on bus services and schedules. New timetable boards providing clear and updated information on bus operations will also be installed at all these stations.

To improve passenger management and communication, public address systems were put in place to provide regular updates on bus services. In addition to this, CCTV cameras would be installed at the stations to strengthen security and facilitate better monitoring of bus traffic, passenger movement and crowd management through centralised oversight, the corporation said.

“The primary objective of the management is to provide enhanced services to passengers at TGSRTC bus stations, ensure effective crowd management, and offer a safer, more comfortable, and better-organised travel experience,” TGSRTC Managing Director Y Nagi Reddy said. The organisation remains steadfastly committed to continuously improving passenger amenities and further strengthening public transport services across Telangana, TGSRTC stated.